Refund Policy

This policy explains how refunds work for Aethera.TV subscriptions and digital services, including Aethera VTT plans.

Last updated: March 6, 2026

No-refund policy

Subscriptions are billed in advance and renew automatically until canceled.
All sales are final. Charges are non-refundable and non-prorated by default.
No credits or refunds are provided for partial billing periods or post-renewal cancellations.
Exceptions apply only where refunds are required by applicable law.

Discretionary courtesy review

We may, at our sole discretion, issue a one-time courtesy refund.
Courtesy reviews are not guaranteed and do not create an ongoing entitlement or precedent.
For eligible requests, refunds are returned to the original payment method.

How to request a refund

Email Loading support email and include the account email and receipt or transaction ID for the charge.

Contact

For refund questions, email Loading support email or visit the Support page.