Refund Policy
This policy explains how refunds work for Aethera.TV subscriptions and digital services, including Aethera
VTT plans.
Last updated: July 23, 2026
Default policy
- Subscriptions are billed in advance and renew automatically until canceled.
- All sales are final. Charges are non-refundable and non-prorated by default.
- No credits or refunds are provided for partial billing periods or post-renewal cancellations.
- Exceptions apply only where refunds are required by applicable law.
- The approved standalone Worldwright Pro exception below applies once that paid offer launches.
Standalone Worldwright Pro launch policy
-
A refund request for a standalone Worldwright Pro charge may be submitted within seven calendar days
after that charge, plus any additional rights required by applicable law.
- Canceling its one-week trial before renewal produces no subscription charge.
-
Canceling a paid standalone plan normally stops the next renewal while paid access continues through the
current period.
-
If Aethera Premium successfully replaces standalone Worldwright Pro, the standalone renewal ends as part
of the confirmed replacement. Failed or abandoned replacement checkout changes nothing.
Standalone Worldwright Pro is not yet enabled for customer charges. Regional legal review, tax
registrations and classification, and production billing verification remain launch gates.
Discretionary courtesy review
- We may, at our sole discretion, issue a one-time courtesy refund.
-
Outside an expressly stated product window or a right required by law, courtesy reviews are not
guaranteed and do not create an ongoing entitlement or precedent.
- For eligible requests, refunds are returned to the original payment method.
How to request a refund
Email Loading support email and include the account email and receipt or
transaction ID for the charge.